Automation in Retail Is Even Worse Than You Thought

Brianna Bagley’s favorite hobby is playing Horizon Zero Dawn, a role-playing game featuring a young hunter who battles murderous robotic organisms on a postapocalyptic planet overrun by machines. When she isn’t leveling up in the game, Bagley is hard at work in the produce department of a chain supermarket in Salt Lake City, Utah. Seven years in the grocery industry has given her plenty of experience with the real-world technology that is automating stores.

During the pandemic, Bagley earned about $15 per hour in a supermarket e-commerce department dedicated to filling online orders and preparing them for delivery. The department was unable to fill the flood of orders that came in each day. Managers pulled employees from other parts of the store to double the department’s staff—but only about half were actually employed in the e-commerce department. The rest were cashiers, baggers, and others conscripted into emergency service. Bagley was grateful for the help, but recognized that it came at others’ expense. “It was harder for those departments to provide customer service with fewer employees,” the 26-year-old said.

Bagley’s experience is of a piece with the broader trend in retail toward automation and other technological shortcuts. From self-checkout machines to payment by app, technology is rapidly changing the way we buy groceries. Progressive members of Congress are sounding the alarm: Representative Rashida Tlaib of Michigan and 13 colleagues wrote to the CEO of the supermarket behemoth Kroger in November about electronic price tags (often called electronic shelf labels or ESLs). These digital displays allow companies to change prices automatically from a mobile app. Tlaib warned that this so-called “dynamic pricing” permits retailers to adjust prices based on their whims. Just as Uber raises prices during storms or rush hour, retailers like Kroger use ESLs to adjust prices based on factors like time of day or the weather. Supermarkets could conceivably mine a shopper’s personal data to set prices as high as possible. “My concern is that these tools will be abused in the pursuit of profit, surging prices on essential goods in areas with fewer and fewer grocery stores,” Tlaib wrote.

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US Expands Biometric Technology in Airports Despite Privacy Concerns

Biometric technology is being rolled out at US airports at an unprecedented pace, with plans to extend these systems to hundreds more locations in the coming years. The Transportation Security Administration (TSA) is driving a significant push toward facial recognition and other biometric tools, claiming improved efficiency and security. However, the expansion has sparked growing concerns, with privacy advocates and lawmakers voicing concerns about data security, transparency, and the potential for misuse of such technology.

US Customs and Border Protection (CBP) has already implemented its Biometric Facial Comparison system at 238 airports, including 14 international locations. This includes all CBP Preclearance sites and several major departure hubs. CBP says its Biometric Exit program is rapidly gaining traction, with new airport partners joining monthly and positive feedback reported from passengers.

Meanwhile, the TSA has equipped nearly 84 airports with its next-generation Credential Authentication Technology (CAT-2) scanners, which incorporate facial recognition. This rollout is part of a broader effort to bring biometrics to over 400 airports nationwide. These advancements are detailed in a TSA fact sheet aimed at building public awareness of the initiative.

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Apple patent uses FRT with ‘body data’ so cameras can ID people without seeing faces

Apple has been granted a patent for “identity recognition utilizing face-associated body characteristics.” The face recognition technology is anticipated to appear in a forthcoming smart security product from the tech giant.

Patent No. 12154386 2B, filed in May 2022 and granted on November 26, 2024, describes a system that associates facial recognition with other body characteristics, which might include things like clothing, gait, or gesture, to recognize certain people even if their faces are not visible to the camera.

The patent outlines the problem it intends to solve in clear terms: “sometimes a video camera may not be able to perform facial recognition of a person, given a particular video feed.”

It then describes the capability to monitor a video feed and determine, based on the analysis of video frames and previously stored face and body biometrics, whether an identification can be made with a primary body characteristic (face) or requires a secondary characteristic.

The system might work by linking a gallery of “body croppings” such as torso, arms or legs with their face biometrics, then comparing the data with a live video feed. It proceeds in a stepped approach, identifying face, then body parts, then, if needed, “physical characteristics” that could include body shape, skin color, or the texture or color of clothing. The order of operations is adaptable to the scenario.

The resulting data constitutes a cluster of “bodyprints” which can be assigned a confidence score against a person’s faceprint and other characteristics. Since there is a limited time in which certain identifiers are useful (clothing, for instance), the technology can utilize storage periods as brief as 24 hours.

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Kuwait Warns Foreign Residents of Upcoming Deadline for Compulsory Biometric Registration

Kuwaiti authorities have called on foreign residents in the country to ensure that they complete an ongoing compulsory biometric registration exercise before the government-prescribed deadline at the end of this year.

The deadline for Kuwaiti citizens to comply with the requirement elapsed in September, but aliens have until December 31 to do so.

Col. Thamer Dakhin Al-Mutairi, an official from the Personnel Identification Department, is referenced by Arab Times as saying that all those who do not meet the December deadline will have their transactions disrupted.

Already, the government says citizens who failed to meet the September deadline have a block on some of their transactions such as banking services, although they still have a chance to catch up.

The government indicates that so far, slightly over three million people are already done with the process, while over 754,000 others are yet to do so.

Al-Mutairi has also reminded residents of the points where registration takes place. He says it is safer to book appointments because all those who show up without an appointment may not be attended to by identification personnel.

Kuwait mandated a compulsory collection of fingerprint biometrics from citizens and residents in May last year, saying it is part of efforts to bolster the country’s national security architecture.

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Witnesses Say the Israeli Army Is Using Facial Recognition Technology in Its Assault on North Gaza

Ishaaq al-Daour, 32, was sheltering with his family at the UN-run Abu Hussein School in Jabalia refugee camp when the Israeli army stormed the shelter on October 20, forcing over 700 hundred people out of the school and leading them into a large ditch that had been dug in advance by the military.

“They made all of the men go down into the ditch first,” al-Daour told Mondoweiss from the Remal neighborhood in Gaza City. “Then they ordered us to climb out of the ditch one by one and stood each of us in front of a camera that had been installed nearby.”

The army made the men stand in front of the “camera” for at least three minutes per person, al-Daour said, long enough for the cameras to scan their faces and reveal personal data seemingly already stored in the Israeli military’s system. After the scans, al-Daour said the soldiers would reveal information about each individual, including their “name, age, work, family members and names, place of residence, and even their personal activities.”

“When they suspected someone, they took him away [to an unknown location” al-Daour said. As for those who had relatives who belonged to Palestinian resistance movements or who personally belonged to resistance factions, al-Daour speculated that “their fate was immediate death,” citing stories he had heard from others in Gaza, whose friends and relatives were taken at checkpoints and had not been seen again, or who returned to Gaza in body bags. 

Al-Daour is one of the thousands of people who were expelled from the Jabalia refugee camp in northern Gaza and ordered to move south at gunpoint by the Israeli army. The forced exodus of thousands out of Jabalia is part of an Israeli offensive on northern Gaza that started on October 5. Its objective is to implement a proposal put forward by a group of senior Israeli generals that aims to empty northern Gaza of its inhabitants through starvation and bombardment, the so-called “Generals’ Plan.”

Survivors from Jabalia like al-Daour report that the Israeli army is using facial recognition technology to screen residents in the ongoing assault, often identifying people from long distances and picking them out from a crowd. 

Witnesses say that the Israeli army has set up security checkpoints throughout northern Gaza where the facial recognition technology is being deployed. The military is also reportedly using this technology when it storms shelters for the displaced. Witnesses report that in these cases Israeli forces will corral people in enclosed places, usually ditches dug by military bulldozers, and process them individually.

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Meta Brings Back Face Scanning

After three years, Meta’s apps will once again include facial recognition (this is currently in the testing phase). The giant is “selling” the move to its users as a way to fight scammers and make account recovery easier.

The feature was abandoned because of widespread criticism of this tech, but Facebook and Instagram users can now expect to have it back on their apps.

The first scenario involves deploying facial recognition to remove what is known as celeb-bait ads, which use photos of public figures to get users to visit scam websites.

Meta said that if it suspects this is happening, faces in the ad will be compared to the public figure’s Facebook and Instagram profile photos using facial recognition.

For now, the feature is applied to a group of celebrities and public figures, on an “opt-out” basis. The company also revealed that since it is happening in real-time, the process is “faster and more accurate” than when done manually.

And now, onto “ordinary people.” The second test involves getting the apps’ users to take video selfies and upload them to Meta. Once again, facial recognition will be used to match these to people’s profile photos, this time in order to speed up the account recovery process.

Meta is clearly counting on the “convenience factor” to persuade users that subjecting themselves to facial recognition carried out by a tech juggernaut is a good idea.

Another promise is that the process will help when accounts are believed to be compromised by hackers logging in with stolen credentials.

The inevitable question is, what happens to this sensitive personal biometric data, especially once in the hands of Meta? The company said it will not use it for any other purposes, that it will be encrypted, and “immediately” deleted once a comparison has been made.

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US authorizes CIA mercenaries to run biometric concentration camps in Gaza Strip

The Biden administration has approved the deployment of 1,000 CIA-trained private mercenaries as part of a joint U.S.-Israeli plan to turn Gaza’s apocalyptic rubblescape into a high-tech dystopia.

Starting with Al-Atatra, a village in the northwestern Gaza Strip, the plan calls to build what the Israeli daily Ynet calls “humanitarian bubbles” – turning the remains of villages and neighborhoods into tiny concentration camps cut off from their environs and surrounded and controlled by mercenaries.

This comes as Israel carries out daily massacres and ethnic cleansing in northern Gaza, enacting the proposal known as The Generals’ Planoriginally crafted by former national security chief Giora Eiland to turn Gaza into “a place where no human being can exist.”

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Logging Into a Brave New World: How Facial Recognition Just Got Personal

Surprising exactly no one paying attention to the slow erosion of privacy, the US General Services Administration (GSA) has rolled out its shiny new toy: facial recognition technology for accessing login.gov. Yes, that beloved single sign-in service, connecting Americans to federal and state agencies, now wants your face—literally. This gateway, clicked into over 300 million times a year by citizens has decided the most efficient way to keep us all “safe” is by scanning our mugs. How very 2024.

But of course, this little “upgrade” didn’t just appear overnight. Oh no, it dragged itself through bureaucratic purgatory, complete with false starts, delays, and some spicy critique from the Inspector General. Apparently, login.gov had been fibbing about its compliance with Identity Assurance Level 2 (IAL2)—a fancy label for a government-mandated security standard that requires real-deal verification of who you are. Up until now, that “verification” meant having someone eyeball your ID card photo and say, “Yep, that looks about right,” rather than dipping into the biometric surveillance toolkit.

Facial recognition was supposed to make its grand debut last year, but things got complicated when it turned out login.gov wasn’t actually playing by the rules it claimed to follow. The Inspector General, ever the fun police, caught them misrepresenting their tech’s adherence to the IAL2 standard, causing the rollout to stall while everyone scrambled to figure out if they could get away with this. Now, after enough piloting to give a nervous airline passenger a heart attack, login.gov has finally reached compliance, but not without leaving a greasy trail of unanswered questions in its wake.

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Swedish Police Want to Fight Crime with Live Facial Recognition

The Swedish police want to use facial recognition in real time to crack down on serious crimes.

Government investigators have already drafted a bill that will make it possible to use the technology. The regulation, however, still needs to be completed before it can be tabled, National Police Chief Petra Lundh told publicly funded radio broadcaster Sveriges Radio last week.

Lundh also noted that the legislation must comply with the EU AI Act and could potentially be temporary until crime rates settle down.

Sweden has been experiencing a flood of gang-related attacks, including firearms and explosives, leading the Scandinavian country to crown itself with the title of highest per capita gun violence rate in the European Union. Police Chief Lundh believes law enforcement agencies could use cameras to find suspects.

“It is not unusual that we have a picture of the likely perpetrator, but then we cannot find him or her,” Lundh says.

The suggestion has already been met with criticism. The technology could make incorrect matches for people with dark skin leading to perceptions that the AI is racist, says lawyer Kristofer Stahre.

“I am worried about what consequences it may have for the Swedish people,” he says.

The Swedish government has been working on expanding the use of biometric data in policing on other fronts.

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The U.S. Government Is Dramatically Expanding The Use Of Facial Recognition Technology

Do you want to live in a society where you are required to have your face scanned wherever you go?  If not, you may want to speak up now while you still can.  As you will see below, the U.S. government is aggressively expanding the use of facial recognition technology for identification verification purposes.  For now, the use of facial recognition technology will be optional.  But as we have seen before, once a voluntary option is adopted by enough people our leaders have a way of making it mandatory.  Of course it isn’t just our government that is pushing facial recognition technology.  It is popping up throughout our society, and given enough time it would literally be everywhere.

Login.gov is billed as “a single sign-on solution for US government websites”, and now users of Login.gov will be given the option to use facial recognition technology to verify their identities

An online hub for Americans to access benefits and services across the federal government is giving its users a new option to sign on.

The General Services Administration will begin offering facial recognition technology as an option for users of Login.gov, a one-stop for government-provided public services, to verify their identities.

GSA’s Technology Transformation Services announced Wednesday it will allow Login.gov users to verify their identity online through facial technology that meets standards set by the National Institute of Standards and Technology’s 800-63-3 Identity Assurance Level 2 (IAL2) guidelines.

We are being told that this will help reduce identity theft and fraud, and I don’t know anyone that likes identity theft and fraud.

But do we really want to live in a dystopian world where our faces are constantly being scanned all the time?

I certainly don’t.

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