The early morning murder of UnitedHealthcare CEO Brian Thompson was met on social media with a “torrent of hate” for health insurance executives (New York Times, 12/5/24). Memes mocking the insurance companies and their callous disregard for human life abound on various platforms (AFP, 12/6/24).
Internet users are declaring that the man police believe to be the shooter, 26-year-old Luigi Mangione, is certifiably hot (Rolling Stone, 12/9/24; KFOX, 12/10/24). A lookalike contest for the shooter was held in lower Manhattan (New York Times, 12/7/24).
If so many people are unsympathetic at best in response to such a killing, that might be a reason to revisit why health insurance companies are so loathed. The rage “was shocking to many, but it crossed communities all along the political spectrum, and took hold in countless divergent cultural clusters,” the New York Times (12/6/24) noted. Mangione was reportedly found with an anti-insurance manifesto that stated “these parasites had it coming” (Newsweek, 12/9/24), echoing a resentment largely felt by a lot of Americans, and targeted fury at UnitedHealthcare specifically.
UnitedHealthcare has always stood out for exceptionally high rate of claims denial generally in the industry (Boston Globe, 12/5/24; Forbes, 12/5/24). For example, a Senate committee found that “UnitedHealthcare’s prior authorization denial rate for post-acute care jumped from 10.9% in 2020 to 22.7% in 2022” (WNYW, 12/7/24).
The Times (12/5/24) reported that the Senate committee found that “three major companies—UnitedHealthcare, Humana and CVS, which owns Aetna—were intentionally denying claims” related to falls and strokes in order to boost profits. UnitedHealthcare “denied requests for such nursing stays three times more often than it did for other services.”
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