Amazon shuts down customer’s smart home for a week after delivery driver claimed he heard racist slur through Ring doorbell – even though no one was home

Amazon reportedly shut down a customer’s smart home after the delivery driver claimed he heard a racial slur coming through the doorbell, even though no one was home. 

Brandon Jackson, of Baltimore, Maryland, came home on May 25 to find that he had been locked out of his Amazon Echo, which many devices, including his lights, are connected to. 

He would later learn that Amazon locked him out of his account after a delivery driver dropped off a package the day before. Jackson, an engineer at Microsoft, said ‘everything seemed fine’ after the package arrived at his home and had initially thought he was locked out because someone had tried to ‘access my account repeatedly, triggering a lockout.’ 

But none of that was true. A representative directed him to an email he received from an executive that provided a phone number to call. When he called the number, he was told in a ‘somewhat accusatory’ tone that the driver had reported ‘receiving racist remarks’ from his doorbell.

‘This incident left me with a house full of unresponsive devices, a silent Alexa, and a lot of questions,’ he wrote on Medium

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South Korea: Hackers Steal ‘Naked Photos’ from over 700 Smart Home Devices, Sell for Bitcoin

An unknown party recently hacked at least 700 smart home devices across South Korea and sold explicit images and videos accessed through the devices on the dark web, South Korea’s National Police confirmed Monday when announcing a criminal investigation into the incident.

“After receiving a call from the Korea Internet & Security Agency and starting an inspection, it seems that there were about 700 shootings [recordings],” Nam Gu-Jun, the chief of South Korea’s National Investigation Headquarters — which is a branch of South Korea’s National Police Agency — told reporters on November 29.

“The police have requested the removal of the video from the website where it was posted,” Nam said, as quoted by South Korea’s Kukmin Ilbo newspaper.

“However, since it is a website with a server in a foreign country and a privately operated website, it is unclear whether the request for deletion will be accepted,” the official acknowledged.

“For this reason, the police are also discussing ways to prevent exposure on the domestic Internet with relevant domestic agencies,” he revealed.

The South Korean tech news website IT Chosun exclusively reported on November 15 that hundreds of smart home devices in apartments across Seoul, South Korea’s national capital, and on the southern Korean island of Jeju were recently hacked. Some of the video footage filmed during the hacking was later sold for “‘0.1 BTC” on the dark web. BTC stands for Bitcoin, a type of cryptocurrency. A sum of 0.1 BTC equals about 8 million South Korean won, or roughly USD $6,717.

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