J.D. Lott and his wife Britney were eating lunch with their eight kids on April 30 when he missed a call on his cellphone. The family was three years into a cross-country, home-schooling, Instagram-documented road trip in a bus they refashioned into an RV. A day earlier they had been staying at a Florida campground. The next day, they were in Georgia on their way to meet friends—or so they thought.
Half an hour later, the missed caller sent a text saying that they were from the Department of Children and Families (DCF) in Florida. It continued: “Please respond we need to follow up and verify the children are safe. If we cannot complete this we will have to see an Order To Take Into Custody which is enforceable nationwide. Please work with us so we do not have to do that. Thank you.”
A nationwide manhunt? With the possibility of having their children taken away?
“It’s like a knife to the heart,” J.D. Lott tells Reason.
The Lotts quickly pieced together what was happening: Online trolls had figured out how to weaponize child protective services.
The Lotts’ Instagram account, @AmericanFamilyRoadTrip, has over half a million followers. On Reddit there’s a group, FundieSnarkUncensored, that makes fun of people it believes are Christian Fundamentalists. The Lotts are often the target of the group’s criticisms. Lately, the snark had been getting darker.
When Britney had her eighth child, Boone, two weeks earlier and posted a video with him, the Reddit group started armchair diagnosing him. They said the healthy newborn had “severe sunburn,” “was lethargic,” and had “jaundice.”
Participants on the Reddit group whipped themselves into a frenzy, convinced that Boone was in grave danger and his parents were to blame. They used a screenshot of a video the Lotts had posted from their Florida campground stay to geolocate the family. Then someone called the local Florida DCF office and repeated, verbatim, the accusations posted on Reddit: The newborn was sunburnt, lethargic, and jaundiced.
A county caseworker drove to the campground and was upset the family wasn’t there. She reached the Lotts using a phone number the campground supplied, and J.D. Lott explained the strange situation to her.
“We have a group of people on Reddit that we’ve discovered are dedicated to defaming us,” he said.
The caseworker seemed to take this all in, and the Lotts, though shaken, thought everything was fine—until another call came in at lunchtime.
A supervisor at the DCF office decided the case was critical. According to J.D. Lott, he threatened to issue a nationwide order to take the kids into custody.