Former FBI and CIA operatives have been exposed as central figures in the Twitter Files‘ recent revelations that the social media platform engaged in a sweeping censorship and election interference operation.
“Exclusive: Bari doesn’t name too many names but the head of Twitter’s Strategic Response Team when secret actions were taken to stifle conservative accounts happened under Jeff Carlton, who worked for both CIA & FBI,” Ngo wrote. “He just deleted his LinkedIn. But I have an archive. @elonmusk”
A Trust & Safety leader from Twitter named Ella Irwin chimed in to try to correct the record.
“This is actually false,” she claimed. “I would recommend checking information like this before posting. Jeff stepped into this role as part of Twitter 2.0.”
However, Jeff Carlton’s archived LinkedIn profile shows that he was on the Strategic Response Team, albeit in a different role prior to November 2022. (Carlton appears to have been promoted.)
He was a Senior Program Manager rom May 2021 to November 2022. The profile says he, “Built and led a programs team that optimizes intake, new workflow integration, training and quality, systems and tooling, and knowledge management for Twitter’s Strategic Response Team.”
In November 2022, he switched to a Senior Manager, where he now “leads Twitter’s Strategic Response Team of 50+ employees / agents in resolving the highest-profile Trust & Safety escalations. Manage crises and non-standard incidents in content moderation and customer support to promote ‘healthy public conversations’.”
In the archived LinkedIn page, it details Jeff Carlton’s experience in the intelligence community, including his assignments working with the FBI and CIA.
“Former Intelligence Officer transitioned to managing high-profile content moderation and customer support escalations in Social Media / Trust & Safety. Head of Twitter’s Strategic Response Team,” the now-scrubbed LinkedIn profile stated.