Facebook users have shared stories of receiving bans after jokingly calling their friend ‘crazy’, sharing a Smithsonian magazine story on tribal New Guinea and labelling someone ‘sad’.
The social media platform is understood to have internal guidelines which are not made public on moderation. In documents seen by The Wall Street Journal moderators are told the sentences that are and aren’t allowed.
An example given for a sentence not allowed is: ‘It’s disgusting and repulsive how fat and ugly John Smith is.’
But the document adds: ‘We do not remove content like “frizzy hair,” “lanky arms,” “broad shoulders,” etc. since “frizzy,” “lanky,” and “broad,” are not deficient or inferior, and therefore not degrading.”’
Recent graduate Colton Oakley says he was banned from posting for three days after calling those who are angry about loan cancellation ‘sad and selfish.’
Writer Alex Gendler claims he was stopped from posting after sharing a Smithsonian magazine story on tribal New Guinea.
And history teacher Nick Barksdale told The Wall Street Journal he received a 30 day ban after writing to a friend ‘man, you’re spewing crazy now!’
Facebook said this removal was a mistake but Barksdale asked: ‘If you use the term ‘crazy,’ does that automatically get you banned?’
Artist Sunny Chapman, who has received bans, said: ‘What I’m learning about Facebook is not to talk on Facebook.’