Hackers have successfully compromised numerous prominent Instagram accounts including the Barack Obama White House profile by simply asking Meta’s AI support chatbot to change the email addresses associated with target profiles, security researchers report.
404 Media reports that a newly discovered vulnerability in Meta’s AI-powered customer support system has enabled hackers to take over several high-profile Instagram accounts through a surprisingly straightforward method. The breach has affected numerous notable accounts, including the Barack Obama White House Instagram profile, the Chief Master Sergeant of Space Force’s account, and the official Sephora company account.
The exploitation technique requires minimal technical sophistication. Hackers have been sharing videos and screenshots in Telegram groups frequented by security researchers and hacking communities, demonstrating the alarming ease with which accounts can be compromised. In one documented case, an attacker initiated a conversation with Meta’s AI support bot and made a simple request to link a target account with a new email address, providing the target username and the attacker’s email address while promising to send a verification code.
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