DHL Express, a division of Germany’s Deutsche Post, said it would suspend global business-to-consumer shipments worth over US$800 (S$1,000) to individuals in the United States from April 21, as US customs regulatory changes have lengthened clearance.
The notice on the company website was not dated, but its metadata showed it was compiled on April 19.
DHL blamed the halt on new US customs rules that require formal entry processing on all shipments worth over US$800. The minimum had been US$2,500 until a change on April 5.
DHL said business-to-business shipments would not be suspended but could face delays.
Shipments under US$800 to either businesses or consumers were not affected by the changes.
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