France has implemented a law banning unsolicited telemarketing calls, shifting the country from an “opt-out” registry system to an obligatory prior consent (“opt-in”) framework.
The law reportedly took effect Tuesday after it was adopted by the National Assembly and the Senate — France’s two chambers of Parliament — on June 30, 2025, and formally promulgated by French President Emmanuel Macron.
France has replaced its former opt-out system, a national registry called “Bloctel,” which operated similarly to the U.S. National “Do Not Call” Registry, with a prior consent “opt-in” framework. The change was made after years of consumer complaints regarding non-compliant call centers that routinely ignored the opt-out list.
Under the new law, companies are prohibited from making unsolicited marketing calls to consumers who have not explicitly given prior consent to be contacted.
However, this restriction does not apply across the board: companies remain permitted to call existing customers with whom they have an active contractual relationship, provided the call relates directly to their existing contract or related services and the customer has not previously requested to opt out.
“Peace and quiet is a right,” stated Marie-Amandine Stévenin. President of leading consumer advocacy group, Que Choisir Ensemble. “This observation holds true both online and on the street, where we are inundated with calls to consume.”
Frédéric Billon, head of the trade association Fédération de la Vente Directe, claims that the law will strain local businesses accustomed to casually calling their customers. He added that this could put French companies at a disadvantage against foreign competitors operating outside the law’s reach.