Government is big. Elected and unelected officials wield enormous amounts of power. But lately I have found myself wondering whether we are paying attention to the wrong institution.
What if the most powerful institutions in America are not governments at all?
What if they are banks and payment processors?
A few years ago, during COVID-19, a friend of mine owned a small shop in Northern California. It was the kind of place many young mothers loved. They sold raw milk, organic cotton sheets, natural baby products, books, toys, and healthy foods. It felt like an old-fashioned mercantile reimagined for modern families.
One day, she made a comment on social media praising CBD. I do not remember the exact wording, but it was something along the lines of, “Of course, we can raise children without CBD, but why would we want to?”
Whether you think CBD is wonderful or terrible is beside the point. The issue is not whether she was right. The issue is whether she had the right to say it.
Not long afterward, her credit card processing company terminated her account.
The company processing her payments had nothing to do with the social media platform where she made the comment. Yet somehow, a statement made on one platform became a problem for an entirely different company that controlled her ability to process payments.
The fallout was immediate. Roughly $30,000 was frozen. She struggled to make payroll. Because the company handled other operational functions as well, portions of her business became difficult to run. It took months of legal back and forth before she finally regained access to her own money.
When this happened, I called my own credit card processing representative. Before I could even finish explaining the situation, he knew exactly what I was talking about.
He told me he had been flooded with calls from businesses looking to switch processors because similar things were happening across the country. Businesses were scrambling to regain access to money they believed was theirs.
It was part of a broader pattern that many people have already forgotten.
During COVID-19, I lost count of the number of conferences, organizations, and educational programs that suddenly found themselves unable to process payments or fundraising. Then came the Canadian trucker protests. Regardless of where someone stood politically, a lot of people suddenly realized that modern power does not always arrive wearing a government uniform. Sometimes it arrives as an email informing you that access to financial services has been suspended.
What concerns me is that all of this happened before we have even become a truly cashless society.
Last weekend, I was in Austin speaking at an event for the Brownstone Institute. As I walked around the city, I noticed a surprising number of businesses no longer accepted cash.
The answers were remarkably consistent. Cash creates more work. Cash can be stolen. Cash requires counting. Cash requires bank deposits. Cash slows things down. Cash creates security concerns for employees.
These are all legitimate concerns. In fact, I understand them better than most people because I have lived them.
My brother owns restaurants in California and has chosen to operate cashless businesses. His reasoning is efficiency. Most business owners making these decisions are trying to reduce theft, simplify accounting, and protect employees. The incentives are understandable.
That is what makes this conversation so interesting.
Rarely do we lose freedom because someone announces they are taking it away. More often, we surrender small pieces of it because convenience, safety, and efficiency seem like fair trade-offs in the moment.
I found myself standing in one Austin business that displayed signs supporting inclusion, immigrant rights, and various social justice causes. I asked the young man behind the counter a simple question.
“If we are concerned about making society accessible to everyone, why require a bank account, a smartphone, a QR code, and a digital payment platform just to buy a cup of coffee?”
He looked genuinely surprised.
After thinking about it for a moment, he said, “Maybe you’re right.”
What struck me was not his answer. It was that the question had never occurred to him.
Hellbound and Down 