Renters and landlords who find themselves at odds with each other over issues with maintenance, repairs, and rental increases have several options when it comes to mediation.
Most would agree that legal intervention should be a last resort, but according to a new survey by Avail, independent landlords are turning to another resource to help with renter disputes: artificial intelligence.
Along with tapping platforms like ChatGPT for general tasks, AI has become a sounding board for landlords to ask for advice on everything from conflict resolution to local-law research and lease language clarification.
But is it safe for landlords—and renters—if this becomes a widespread practice?