In 2019, a scandal ripped through the Wikipedia community when a Wikipedia admin who goes by the handle Fram was handed a year-long ban from the site. While known to few outside the tight-knit but feverishly active collective of Wikipedia contributors, the affair was part of a far-reaching, partisan shift at the open encyclopedia with widespread implications for the future of media, technology, and politics around the world.
Although contributor bans are not uncommon on Wikipedia, this case was different. Instead of coming from the English Wikipedia Arbitration Committee (Arbcom), the panel of editors empowered to make such decisions, the ban was handed down directly by Wikimedia Foundation (WMF), the NGO that owns the site.
Little more than 12 hours after the ban’s announcement, Wikipedia co-founder Jimmy Wales publicly intervened to help quell the storm by publicly assuring the community he was reviewing the situation, and later saying he’d “raised the issue with WMF.” A week later, two Wikipedia bureaucrats — high-ranking editors who can assign admin rights — and 18 admins — editors with enhanced rights — resigned in protest. Arbcom released a searing statement saying the top-down ban was “fundamentally misaligned with the Wikimedia movement’s principles of openness, consensus, and self-governance.”
At its lowest resolution, the controversy was born from the tension between the decentralized Wikipedia site and the highly centralized Wikimedia Foundation. In reality, the ban and subsequent backlash were tied to a massive culture shift at Wikipedia, precipitated by the rise of a new social-justice-minded power structure at Wikimedia Foundation.