In April 2018, at a New York City intake center for homeless families, Melina Cardona and five other city employees handcuffed a woman who had just walked in to get information about emergency housing. They applied the cuffs in a manner “so excessive,” they fractured her arm.
At the time, Cardona was a peace officer with the New York City Department of Homeless Services Police, an obscure, approximately 700-member agency that maintains security throughout the shelters the city owns and operates. Department of Homeless Services (DHS) officers “work with New York City’s most vulnerable population,” as a former deputy commissioner said in a recent recruitment video.
They are “the original community police officers.”
Although DHS’s peace officers are given broad powers, they are not police officers. They carry non-lethal weapons such as pepper spray, batons, and Tasers, and they are given the power to detain, not arrest. Nevertheless, they have been training with the NYPD since 2017.
And peace officers still have the ability to mistreat the people they are employed to protect. An investigation by a team of journalists reporting for MuckRock and New York Focus offers a first-of-its-kind look at how these officers are held accountable — and how long their behavior can go unchecked. Previously-unreleased disciplinary files show that it often takes DHS a half a year or more to suspend officers found guilty of misconduct. Those who do land a timely suspension tend to be back at work within a month.
If they’ve done it once, they’re likely to do it twice: Through public records requests, MuckRock and New York Focus uncovered disciplinary incidents involving 31 officers, many of them repeat offenders. Just three officers were involved in more than a third of all incidents.
Hellbound and Down 