As a retired international airline captain, my relationship with the Transportation Security Administration (TSA) has been fraught ever since its inception after 9/11. Before that seismic event, I logged countless hours as a Delta Airlines pilot, operating in an environment defined by professionalism and mutual respect among crew, passengers, and airport staff. Today, I view the TSA not as an indispensable pillar of aviation safety, but as an institution whose practices have needlessly burdened travelers and which, after more than two decades, may do more harm than good to the spirit and efficiency of air travel.
Personal Experience with TSA
My experiences with TSA have run the gamut: some screeners are cordial and efficient, while others act with indifference—or outright hostility. Despite my decades in aviation, both my wife and I found ourselves subjected to heightened scrutiny and what felt like constant harassment at security checkpoints. This pattern was not isolated to us; colleagues and fellow travelers shared similar frustrations. The inconsistency in treatment reflects deeper problems in TSA’s culture and priorities.
More troubling is my memory of reporting suspicious activities in airports and on airplanes long before 9/11—concerns that were either ignored or dismissed. In the worst cases, I was treated not as a professional fulfilling a duty of care, but as an alarmist, or, unconscionably, accused of prejudice. These failures of the pre-TSA security apparatus were tragic enough. The answer, however, was not to swing to the other extreme by creating an agency whose methods too often resemble performative security theater rather than effective defense.
TSA: Record Size, Questionable Effectiveness
The TSA today is larger, wealthier, and more technologically advanced than at any point in its history: in 2024, it screened over 900 million passengers, processed nearly half a billion checked bags, and employed the largest screening workforce on record. The agency celebrates its lowered attrition rates, large-scale recruitments, and new technologies, but these metrics only tell part of the story. What goes unaddressed mainly is the pressing question: has all this intrusion, inconvenience, and expense made us significantly safer?