FEMA Public Affairs Director Jaclyn Rothenberg locked her X account Saturday amid widespread outrage over the agency’s disastrous hurricane response in affected states.
How ironic, given Rothenberg is the agency’s “seasoned on-the-record spokesperson” whose only task is media relations and crisis communications.
FEMA’s website explains Rothenberg’s role in the agency:
Jaclyn is an appointee in the Biden-Harris Administration and was sworn in as the Director of Public Affairs at the Federal Emergency Management Agency (FEMA) in July 2021. Jaclyn is a public affairs, media relations, crisis communications strategist and seasoned on-the-record spokesperson. She has advised C-suite executives, high-profile elected officials, and political leaders operating on national and local stages. With nearly 15 years of experience, she understands the varying perspectives media, state, local and congressional leaders have on key issues and approaches her work with anticipation of how each stakeholder will react.
However, Rothenberg’s official government account remains open.
Rothenberg’s move comes as the agency faces heavy criticism for its delayed response to the devastation left by Hurricane Helene in North Carolina, Tennessee, Georgia, and Florida, with over 220 dead, hundreds missing, and millions of people still left without power over a week after the storm ripped through the South.
FEMA has not only been slow to respond, but according to Department of Homeland Security Secretary Alejandro Mayorkas, the agency doesn’t even have the funding to adequately address the crisis.